Returns & Exchanges
At Ziggy Lou™, we want you to love your items as much as we do, which is why we offer a 30-day window for returns on all full-priced items. Please ensure all products are returned in their original, unwashed, and unworn condition with all tags intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all labels are attached and the product is in its original state.
Ship It Back
Print your prepaid shipping label provided by the portal and drop your package off at any authorized postal service location.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing